Medical Office Administrator

You’ll develop the cultural awareness and critical thinking skills you need to analyze and produce a broad range of discourse in a full spectrum of careers — and to make a difference in whatever you do.

Course Description:

Medical Office Administrator Programs


This course introduces to the field of Health Office Administration. Students will develop
the skills that they need to work productively in a busy health care office or setting.
Students participating in the course will receive foundational training in office software
applications including, Microsoft Office, keyboarding techniques, Power Point, Outlook
and Excel. They will gain in-depth knowledge of accounting software applications,
computerized booking, word processing and spreadsheet. Upon completion, students
will be able to provide medical administrative support to medical professionals; have an
understanding of medical terminology and a basic understanding anatomy and
physiology; establish company records; understand the mechanics of scheduling and
booking appointments; transcription procedures and techniques; health care billing
procedures and techniques. Health Office Administration provides a framework for
developing the skills and knowledge needed in an increasingly dynamic office
environment with little or no supervision. The objective of this program is to help the
student develop the skills and competences needed for increased interpersonal medical
office environment. This program includes entry to advanced level training in computer
applications such as Microsoft office, office and business skills in addition to heath office
procedures, ethics, laws and terminology.

Course Outline:

Course Outline:
Windows 10
Word Level 1 and Level 2
Excel Level 1 and Level 2
Anatomy and Body Systems
Healthcare Terminology
Records Management and Scheduling
Health Office Transcription
Health Office Billing
Medical Law and Ethics
Office Procedures
Interpersonal Skills
Customer Service
Computer Vision and Image Analysis
Business Communications
CPR and First Aid

Course Outcomes:

Upon successful completion of this course student will be able to:

  • Interview patients to obtain case histories and forms
  • Complete insurance and other claim forms
  • Determine and establish office procedures and routines
  • Produce presentations and written reports
  • Choose appropriate methods of business communication in a variety of situations
  • Develop, implement and maintain administrative procedures
  • Undertake research and select information
  • Schedule and confirm appointments
  • Maintain filing system
  • Perform general clerical work, such as order supplies and maintain inventory
  • Prepare financial statements
  • Billing procedures and practices
  • Prepare, key in, edit and proof-read medical records, reports and articles
  • Prepare, key in, edit and proof-read case histories
  • Prepare, key in, edit and proof- read correspondence from machine dictation
  • Complete insurance and other claim forms
  • Develop a solid understanding of the code of ethics
  • Initiate and maintain confidential medical files and records

Career Opportunities

Graduates of this program will be able to start career with entry-level positions in medium to large-sized companies as a
Medical Receptionist
Medical Transcriptionist
Billing Clerk
Dental Secretary
Medical Clerk
Medical Secretary
Medical Records Clerk
Office Manager
Administrative Assistant
Course Duration:49 Weeks

Do you have more questions?

Contact us

208-4900 Sheppard Avenue East Toronto, Ontario, M1S 4A7. CANADA


Unit #110, 350 Rutherford Road South Plaza 2, Brampton, Ontario, L6W 4N6 CANADA


305- 5001 Yonge street, North York, Ontario, M2N 6R9,Canada


Unit #402- 90 Burnhamthorpe West, Mississauga, Ontario, L5B 3C3



Are you ready to take the next step toward your future career?